PRIVACY AND PERSONAL DATA PROTECTION CHARTER
Date of last update: 07/10/2024
The purpose of this privacy charter (the ‘Charter’) is to formalise our commitment to respecting the privacy of users of the www.fantasticmade.fr website (the ‘Website’) operated by Dumortier Stephane.
The Charter and the General Terms and Conditions of the Website form a contractual whole. All capitalized terms not defined in this Charter are defined in the General Terms and Conditions.
As part of the provision of our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 (‘GDPR’) and under the conditions set out below.
Personal data means any information relating to an identified or identifiable natural person. We collect and process personal data in connection with the provision of our Services or the communication of those Services exclusively, in strict compliance with the GDPR.
We only collect personal data that is adequate, relevant and limited to what is necessary for the purposes for which it is processed. For example, you will never be asked to provide personal data considered to be ‘sensitive’, such as your racial or ethnic origins or your political, philosophical or religious opinions.
By registering on the Site, you authorise us to process your personal data in accordance with the Charter. If you do not accept the terms of this Charter, please refrain from using the Site and the Services.
1. When do we collect your personal data and what data is collected?
We may collect and store your personal data, in particular when you:
● browse the Site
● create an account, pay online, subscribe to the newsletter
● contact us.
We use your personal data to enable the implementation and management of the Site Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site and our approach. This information is used solely by us and allows us to better tailor our Services to your needs.
If you opted-in to receive emails and messages from us when you created your Account, you will receive email and alphanumeric messages about our products and promotions. We will then use the personal data you provided when you registered. You may unsubscribe from these mailings at any time.
1.1 Browsing the Site
Connection data. Each time you connect to our Site, we collect personal data such as, in particular, your IP address and the MAC address of your computer, the date and time of connection, as well as information on the browser you are using.
Browsing data. We also collect information enabling us to identify how you access the Site, which pages you visit and for how long. In this context, we may use Cookies as specified in paragraph 6 below.
1.2 Creation of an Account
Access to some of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions, you will be asked to enter a certain amount of personal data when creating your Account, in particular your first and last names, your postal address, your e-mail address and your telephone number.
1.3 Payment
Some of the Services available are subject to payment. To this end, you accept that we may use external service providers who may collect personal data in order to enable the proper functioning of the services for processing payments by credit card or any other means of payment and, where applicable, the delivery of products or services.
To pay for your purchase, you must provide your billing details and your payment details, in particular your bank card number, the date of validity, the security code and the name of the cardholder in the case of payment by bank card.
You may also be asked to provide the name of your telecoms operator, the model of your mobile phone and a valid mobile number so that we can provide purchase instructions directly through your mobile phone.
We keep details of your payments, as well as details of the purchases you make. Transaction details are stored either on our systems or by the external service provider. This retention is for internal purposes, including accounting, compliance and legal purposes in accordance with paragraph 5 of this Charter.
1.4 Subscription to our Newsletter
When creating your Account, you can give your prior consent to receive our newsletters concerning news, new products, services and promotions, as part of the Services.
You can also consent directly to receiving our newsletters by entering your email address in the appropriate spaces on the Site.
In any event, you have the right to withdraw your consent to receive such newsletters at any time and free of charge under the conditions set out in paragraph 6 of the Charter.
1.5 Contacting us
In order to follow up any requests you may make to our Customer Service and to confirm the information concerning you, we may use your surname, first name, e-mail address and telephone number.
2. How do we protect your personal data?
Links to other websites:
Our website may contain links to other websites which are not owned or controlled by us. Please note that we are not responsible for these other websites or for the privacy practices of third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website that may collect personal information.
Security of information:
We secure the information you provide on computer servers (Hostinger) in a controlled, secure environment, protected from unauthorized access, use or disclosure. We implement reasonable administrative, technical and physical safeguards to prevent unauthorised access, use, modification and disclosure of personal data in our control and custody. However, no data transmission over the Internet or a wireless network can be guaranteed. We have implemented technical and organisational security measures to guarantee the security, integrity and confidentiality of all your personal data, in order to prevent it from being distorted, damaged or accessed by unauthorised third parties. We ensure an appropriate level of security, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing as well as the risks and their likelihood.
However, no security measure is infallible and we are therefore unable to guarantee absolute security for your personal data.
It is your responsibility to ensure the confidentiality of the password you use to access your Account. Do not share this information with anyone. If you share your computer, remember to disconnect before leaving a Service.
3. When do we share your personal data?
3.1 Sharing your personal data with third-party companies
When you browse the Site, your personal data may be passed on to external service providers. These third parties provide a service for us and on our behalf in order to ensure the smooth operation of credit card payments and other Services.
In addition, please note that your information may be transferred outside Europe, including to Canada and the United States.
Unless a third party asks you to accept its own confidentiality charter and conditions of use, the third party companies that receive your personal data have undertaken to process your personal data solely for the purpose of providing our Services.
We will never, without your prior consent, share your personal data with third-party companies for marketing and/or commercial purposes.
3.2 Sharing with the authorities
We may disclose your personal data to administrative or judicial authorities where disclosure is necessary for the identification, arrest or prosecution of any individual who may be prejudicial to our rights, any other user or any third party. Finally, we may be legally obliged to disclose your personal data and in this case we cannot oppose this.
4. How long do we keep your personal data?
We will only keep your personal data for as long as you register on the Site in order to identify you when you log in to your Account and to enable us to provide the Services.
If you unsubscribe from the Site, your personal data will be deleted and only kept in archive form for the purposes of establishing proof of a right or contract.
In any event, we will retain your personal data for no longer than is necessary for the purposes for which it is processed in accordance with the uses set out in this Charter and in compliance with the laws and regulations.
5. Cookies: how do we use them?
5.1 What is a cookie?
A cookie is a text file that may be stored on a terminal when an online service is consulted using a browser. During its period of validity, a cookie file enables its issuer to recognise the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer.
In any event, cookies placed on your browser terminal with your consent are destroyed 13 months after they are placed on your terminal.
5.2 What are the cookies used for on our Site?
The cookies we issue enable us to:
● compile statistics and volumes of visits to and use of the various elements making up our Site (sections and content visited, path taken), enabling us to improve the interest and usability of the Site and, where applicable, our products and services ;
● to adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for display or reading that your terminal has;
● to memorize information relating to a form that you have completed on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, contents of an order basket, etc.);
● to allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously entrusted to us and to implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.
When you browse the Site, social media cookies may be generated, in particular via the sharing buttons that collect personal data.
When you first visit the Site, a cookie banner will appear on the home page. A clickable link allows you to learn more about the purpose and operation of cookies and refers to this Charter. Continuing to browse another page of the site or selecting an element of the Site (in particular: image, text, link, etc.) materializes your acceptance of the deposit of the cookies in question on your computer.
5.3 How can you control the cookies used?
In accordance with the applicable regulations, you can refuse the use of cookies that are not strictly necessary.
Furthermore, you can configure your browser software at any time so that cookies are saved on your device or, on the contrary, that they are rejected (either systematically or according to their issuer). You can also configure your browser software so that the acceptance or refusal of cookies is offered to you occasionally, before a cookie can be saved on your device.
Please note: any setting may modify your Internet browsing and your conditions of access to certain services requiring the use of cookies. We decline all responsibility for the consequences related to the degraded functioning of our services resulting from the impossibility of saving or consulting the cookies necessary for their functioning and that you have refused or deleted. This would be the case if you tried to access our content or services that require you to identify yourself. This would also be the case when we (or our service providers) could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your terminal appears to be connected to the Internet.
5.4 How to configure your browser software?
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies. You will find information about the main browsers below.
Internet Explorer / Edge
In Internet Explorer, click on the Tools button, then on Internet Options.
Under the General tab, under Browsing history, click on Settings.
Click on the Show files button.
Firefox
● Go to the Tools tab of the browser then select the Options menu
● In the window that appears, choose Privacy and click on Show cookies
Safari
● Access Settings via the browser menu (Safari > Preferences)
● Click on Confidentiality.
Google Chrome
● Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).
● Select Advanced Settings
● Click on Content Settings then Cookies.
For more information on cookies, you can consult the CNIL website.
6. What are your rights?
You are the only one who has communicated to us the data in our possession, via the Site. You have rights over your personal data. In accordance with the regulations on the protection of personal data, in particular articles 15 to 22 of the GDPR, and after having proven your identity, you have the right to ask us for access to the personal data concerning you, the rectification or deletion of these.
In addition, within the limits set by law, you also have the right to object to the processing, to limit it, to decide on the post-mortem fate of your data, to withdraw your consent at any time and the right to the portability of the personal data provided.
You can contact our Services to exercise your rights at the following email address: stephanedumortier56@gmail.com or at the following postal address: Fantastic Made, 9 rue des rosiers 56320 Le Faouet, attaching a copy of an identity document to your request.
Furthermore, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: stephanedumortier56@gmail.com
7. Can we modify the Charter?
We reserve the right to modify the Charter at any time. It is therefore recommended that you consult it regularly. In the event of modification, we will publish these changes on this page and in the places that we deem appropriate depending on the subject and importance of the changes made.
Your use of the Site after any modification means that you accept these modifications. If you do not accept certain substantial changes to this Charter, you must stop using the Site.